All tagged crisis

My Save-the-Day Secret: Vendors Share Their (Unexpected) Emergency Kit Must-Haves

We've spent the month of June talking about event day management: cultivating great vendor relationships and working as a teamdealing with annoying guestsgetting into the right mindset to execute your events, effectively managing destination weddings,  vendors' event day pet peeves, how to continue to market and sell new weddings even while you're working your existing weddings, and training your staff on how to get along with other wedding pros, how to prevent event-day emergencies and how to resolve them when they do arise. Whew!

Since unforeseen emergencies are an unfortunate fact of working in this industry, we figured that a reasonable conclusion to this month's content theme would be to turn to our fellow wedding professionals. We asked some leading vendors what (possibly unexpected) item turned out to be invaluable in resolving a wedding day crisis. Almost all wedding pros carry some form of an emergency kit to their events - you may want to consider adding the following things to yours!

How to Train Your Team to Resolve (or at Least Mitigate) On-Site Emergencies

(Editor's Note: Today's post concludes our three-part training series on event day management!)

Earlier this month, I wrote about how to train your team to avoid event-day emergencies, simply by creating systems to prepare for events and cultivating a mindset that makes such preparation a priority. Unfortunately, the fact remains that emergencies do happen at events. They happen all the time, sometimes even in spite of our best efforts to avoid them. In my own company, we've dealt with major weather catastrophes, power failures, vendor no-shows, and (worst of all) sudden medical crises involving guests.

WeddingIQ Retrospective: Real Talk on Motivation, Revisited

(Editor's Note: Today, we continue our monthlong look back at some of our most personal and popular posts of all time. Read on as Kyle reminisces about her July 2015 post, "Real Talk on Motivation: What Keeps Us Going When Life Pulls Us Down?")

When I originally wrote this post in July 2015, I felt very lost. It was five months after my mom had passed from a long struggle with cancer (among other personal and family tragedies), and despite my best effort, I was not where I wanted to be emotionally or professionally. I had the naive notion that I would immediately get back to my life right where it had left off and continue growing my business.

WeddingIQ: How Everything Has Changed, and What's Next

I remember when I first had the idea for what would become WeddingIQ. It was very early in 2012. I'd been running my DJ company for about 10 years, mainly overseeing the customer service and administrative side of things. My then-husband and business partner had stepped back from the day-to-day operations of the company to pursue other things, leaving me at the helm. Even with the added responsibility, I just felt like something was missing. Part of it was that I wasn't feeling particularly challenged anymore - I'm definitely someone who likes to take on new things - and part of it was that I knew I wasn't doing everything I was capable of doing in this industry, one that I'd been part of since I was 21 years old.

Plus, because I'd largely systematized the DJ business so that, with the help of a great assistant, it functioned pretty smoothly without my constant supervision, I had time on my hands and my wheels always seemed to be turning. (Basically, every rant you've ever read on WeddingIQ began as a monologue inside my very chaotic brain.)  And, increasingly, I wanted to give my thoughts a voice, a platform. I found myself feeling called to do two things: to help other business owners to become more effective and successful, and also to dissect some of the bullshit I observed in the wedding industry on a regular basis. If I'm being completely honest, I think I probably also believed I had it all figured out. At least most things. (Oh, if only I knew the humble pie I'd be eating later.)