All in Wedding Industry
How often do you feel afraid as you run your business?
Maybe it's that you feel you project a level of success or expertise that you haven't quite earned, and that makes you feel like a fraud. Or maybe you feel like you're hiding behind a professional image that's too traditionally businesslike, feminine/masculine, conservative or "high-end" and you don't truly identify with it. Or, maybe you're scared shitless of the enormity of running a business, knowing what's at stake for you, your dependents, the clients who hire you and the colleagues who refer you.
I'd venture to guess we've all had those fearful feelings at some point or another. I certainly have; in fact, I have them pretty much on the regular.
If you've ever attended any type of networking event in our industry you've likely been inundated with tales of vendors and guests misbehaving. Sometimes I feel like it's a competition to see who has the most outrageous story or has survived the greatest offense. If you've been in business more than a minute, you've probably experienced at least one instance when someone made your job very difficult. You may have even been genuinely surprised by their actions. After all, aren't vendors supposed to be consummate professionals, working as a team? Aren't guests supposed to be rational, thoughtful adults who want to have a safe, fun time? If you're snickering, you know what I mean and could probably write this post for me. No matter your experience level, we all could use a little reminder of how to be diplomatic while getting the work done. Especially during the busy season.
(Editor's Note: Today's post concludes our three-part training series on event day management!)
Earlier this month, I wrote about how to train your team to avoid event-day emergencies, simply by creating systems to prepare for events and cultivating a mindset that makes such preparation a priority. Unfortunately, the fact remains that emergencies do happen at events. They happen all the time, sometimes even in spite of our best efforts to avoid them. In my own company, we've dealt with major weather catastrophes, power failures, vendor no-shows, and (worst of all) sudden medical crises involving guests.