If you've ever attended any type of networking event in our industry you've likely been inundated with tales of vendors and guests misbehaving. Sometimes I feel like it's a competition to see who has the most outrageous story or has survived the greatest offense. If you've been in business more than a minute, you've probably experienced at least one instance when someone made your job very difficult. You may have even been genuinely surprised by their actions. After all, aren't vendors supposed to be consummate professionals, working as a team? Aren't guests supposed to be rational, thoughtful adults who want to have a safe, fun time? If you're snickering, you know what I mean and could probably write this post for me. No matter your experience level, we all could use a little reminder of how to be diplomatic while getting the work done. Especially during the busy season.