How to Handle Annoying Event Guests (and Vendors) Like a Pro - Even the Nightmares

How to Handle Annoying Event Guests (and Vendors) Like a Pro - Even the Nightmares

If you've ever attended any type of networking event in our industry you've likely been inundated with tales of vendors and guests misbehaving.  Sometimes I feel like it's a competition to see who has the most outrageous story or has survived the greatest offense. If you've been in business more than a minute, you've probably experienced at least one instance when someone made your job very difficult. You may have even been genuinely surprised by their actions. After all, aren't vendors supposed to be consummate professionals, working as a team? Aren't guests supposed to be rational, thoughtful adults who want to have a safe, fun time? If you're snickering, you know what I mean and could probably write this post for me.  No matter your experience level, we all could use a little reminder of how to be diplomatic while getting the work done.  Especially during the busy season.  

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Hire Character, Train Skill

Hire Character, Train Skill

We’ve all heard the business adage "Hire character, train skill."  But what does it mean? How do you do it? And, finally, how important is it when it comes to your wedding and event business?  In this post, I’m going to be speaking entirely about independent contractors as opposed to employees, as the process is a little different when hiring for short-term gigs rather than full-time work with a company. So, let’s get started!

 

 

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So Who Do I Recommend?

So Who Do I Recommend?

As the owner of a business in which relationships are everything, I take referrals extremely seriously, as does my entire team.  Several times a year, I give every single person who works for me (which usually is somewhere between 12-15) a list of the specific wedding pros that I want them referring, and I have them ask every client whether they need recommendations for other types of vendors.

If my company is going to vouch for another vendor — and we do vouch for them; we let the clients know exactly how awesome the other vendor is and why we believe they’re a good fit — they have to meet three essential criteria:

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